Luma

LUMA - Walk-A-Mile Immersion

Want to truly understand someone? Live their experience. This exercise simulates user journeys through role-play. Navigate in a wheelchair. Use software with impaired vision. Follow daily routines. Simulation builds empathy in ways other methods can't.

Duration
10 hours
Group Size
4-6
Category
Luma
Difficulty
Easy
Participants will:

  • Build empathy.

  • Experience user constraints.

  • Understand daily struggles.

  • Feel user emotions.

  • Challenge assumptions.

  • Inspire solutions.

Participants gain:

  • Immersive understanding of user experience.

  • First-hand perspective on user challenges.

  • Empathy built through experience.

Make the simulation as realistic as possible. Prioritize participant safety above all else. Debrief participants immediately and thoroughly. Connect insights directly to design decisions.

  1. Choose the experience to simulate.

  2. Set up realistic constraints.

  3. Briefly explain the activity to participants.

  4. Start the simulation.

  5. Have participants complete real tasks within the simulation.

  6. Ask participants to note their feelings during the simulation.

  7. Debrief immediately after the simulation.

  8. Share insights and observations.

  9. Apply learnings to design and decision-making.

Unlock Step-by-Step Instructions

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For Facilitators

  • Review participant profiles and expectations
  • Prepare all materials and supplies
  • Test technology and room setup

For Participants

  • Complete pre-session survey
  • Review background materials
  • Prepare examples or case studies

Unlock Pre-Work Requirements

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  • Simulation tools (wheelchairs, visual impairment glasses, etc.)

  • Constraint devices (gloves, weights, etc.)

  • Task lists relevant to the user experience

  • Safe environment for the simulation

  • Debrief space for discussion

Unlock Materials Required

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