Service Design Tools

Signal Cards

Use provocative cards depicting future situations to spark new service ideas. The cards help you think about emerging trends and alternative futures. They're great for pushing beyond typical ideation.

Duration
2 hours
Group Size
4-8
Category
Service Design Tools
Difficulty
Easy
Participants will:

  • Ideate around new service scenarios.

  • Consider alternative futures.

  • Push creative conversation.

  • Consider emerging trends.

  • Generate unexpected service ideas.

  • Think about short and long-term scenarios.

  • Turn signals into design inspiration.

You'll get signal cards, documented weak signals, and a foundation for foresight.

  • Build cards with simple, clear narratives.

  • Make trends concrete through specific examples.

  • Balance provocation with believability. Too far either way and it won't work.

  • Include both technology and social trends.

  • Test cards before important sessions.

  • Update cards regularly with new signals.

  • Use with other ideation methods.

  • Focus on implications for human behavior.

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