Benchmarking shows your current state, letting you track progress. This exercise sets initial metrics for usability, satisfaction, or other UX aspects...

Map your product or service's ecosystem. Visualize actors, stakeholders, and their interactions. This reveals complexity and pinpoints where you can m...

Stakeholder Impact Mapping reveals how solutions affect different groups. It highlights impacts teams often miss. In 78 minutes, you'll prevent soluti...

Use paper and scissors for quick concept testing. Create moveable interface elements. Simulate interactions. Test usability before coding.

Contextual Inquiry brings research into the user's world. Instead of asking, watch them work. Observe them with their tools, facing real problems. You...

Run a complete design thinking process, from empathy to prototype, in one intensive session. This challenge compresses the five stages—empathize, de...

Use this structured debrief to help teams make sense of shared experiences. It guides teams from observations to implications, leading to clear action...

Explore design across scales, from atoms to global systems. Inspired by the Eames film "Powers of Ten," zoom in and out to reveal systemic implication...

Mind mapping helps you capture and organize information visually. Start with a central concept and branch out with related ideas, words, and images. I...

A component audit catalogs every UI element across your product. It reveals inconsistencies and redundancies that you might not know exist. This exerc...

Before you build, map your content. Content type mapping identifies each content type, its attributes, relationships, and purpose. Unplanned content m...

Observational research involves documenting user behaviors, interactions, and environmental factors. It focuses on what users *do*, providing valuable...

You have a draft manifesto. Now, make it powerful. Manifesto Refinement transforms initial statements into memorable, actionable, and distinctive prin...

Dot voting is a fast, democratic way to prioritize. Participants get a limited number of votes to allocate. This forces tough choices and quickly reve...

Teams often develop comfortable ways of thinking that become invisible constraints. The Provocations Exercise uses challenging statements to disrupt c...

Energizers are short activities to re-energize participants. Use them to refocus attention, boost mood, or combat post-lunch drowsiness.

Turn user research into actionable problem statements. Use the "User + Need + Insight" framework to focus your team on real user needs and create clea...

This exercise uses three feedback categories to provide balanced and actionable critique. "I Like," "I Wish," and "What If" prompts generate construct...