Audio Issues

You can see the remote participants talking and you can't hear a word of it. Chasing the fix live burns the room's patience and rarely works quickly. Move the input to a channel that still works, chat or a shared doc, and give people the dial-in as a way back in.

Say this — right now

Switch to chat for input, or do phone dial-in as backup.

Word for word is fine. The room won't know.

Work the move

01Have chat as backup channel
02Share dial-in number in advance
03Use collaborative doc for input
04Record and transcribe if possible

Next time —

Send audio check instructions before session

Still in your hand

Tech Failure

Tools not working

Screen Share Fail

Can't share content

WiFi/Internet Down

Lost internet connectivity

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How the cards work

Recognize the moment

Each card is triggered by a specific challenge you're watching unfold in the room — a silence, a dominator, a stalled decision.

Pull the move

Each card gives you an exact phrase to say, plus detailed tips and a prevention strategy for next time.

Take action

Use the quick response on the spot, or choose an alternative that fits your room. Back on track in seconds.