One suit of the deck

Technical Issues.

For when the tech quits mid-sentence.

4 moves

In this suit

Tools not working

Tech Failure

Have analog backup ready. Paper and markers always work.

Pull this card

Can't hear virtual participants

Audio Issues

Switch to chat for input, or do phone dial-in as backup.

Pull this card

Can't share content

Screen Share Fail

Email/Slack the content, or describe verbally and continue.

Pull this card

Lost internet connectivity

WiFi/Internet Down

Switch to offline activities. Use paper, whiteboards, verbal discussion.

Pull this card

The other suits

How the cards work

Each card is triggered by a specific challenge you're watching unfold in the room — a silence, a dominator, a stalled decision.

Each card gives you an exact phrase to say, plus detailed tips and a prevention strategy for next time.

Use the quick response on the spot, or choose an alternative that fits your room. Back on track in seconds.

How the cards work