Strategy
User Interview Guide
A user interview guide helps you conduct consistent, thorough interviews. It's a structured, flexible document with questions and prompts to uncover user needs, behaviors, and experiences. Think of it as your interview compass.
Duration
1 hour
Group Size
1-2
Category
Strategy
Difficulty
Easy
Participants will create a user interview guide to ensure consistent data collection, cover key topics, and encourage natural conversation.
A ready-to-use user interview guide and a consistent interview approach, forming a solid foundation for user research.
Use the guide as a flexible tool, not a rigid script. Follow interesting leads. Ask "why" and "can you tell me more?" Listen actively. Avoid leading questions. Capture exact quotes and non-verbal cues. Approach the interview with curiosity, not judgment. Sometimes, despite your best efforts, you won't get the insights you expect; that's part of the process.
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