Collaboration

Responsibility Assignment Matrix (RACI) Exercise

This is a hands-on, collaborative session using design sprint methods to quickly solve tough problems. Participants gain skills in rapid prototyping, user testing, and validation. This reduces the risk of innovation projects. I've seen teams struggle to commit to this process at first, but the focused effort always pays off.

Facilitation Script
Duration
4 days
Group Size
6-12
Category
Collaboration
Format
In-person
Participants will:

  • Learn structured design processes for problem-solving.

  • Practice collaborative ideation.

  • Learn to validate assumptions with user testing.

  • Develop cross-functional communication skills.

  • Create prototypes that communicate design concepts.

The team will experience:

  • Clear roles and responsibilities.

  • Less confusion and easier decisions.

  • Stronger accountability and ownership.

9:00am-9:15am
BREAK 15 min
Introductions
9:15am-9:30am
BREAK 15 min
Icebreaker
9:30am-10:00am
Exercise 30 min
Ecosystem Mapping (ID: 448, 60 min → 30 min activity focus)
10:00am-10:45am
Team Collaboration 45 min
RACI Matrix Development

Eliminate "I thought you were doing that" disasters before they happen. RACI matrix maps who is Responsible, Accountable...

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10:45am-11:00am
Team Collaboration 15 min
Fist of Five

Quick consensus check using hand signals. Participants show 0-5 fingers to indicate agreement level with proposal. Fast ...

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11:00am-11:15am
BREAK 15 min
Morning Coffee Break
11:15am-11:45am
Research 30 min
Pain Point And Opportunity Identification

Every customer journey contains moments of friction and moments of opportunity. Pain Point and Opportunity Identificatio...

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11:45am-12:15pm
Team Collaboration 30 min
1-2-4-All

Engage everyone simultaneously in generating questions, ideas, and suggestions. Progressive structure builds from indivi...

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12:15pm-12:45pm
IBM Design 30 min
Playback

A Playback is a session where participants present their work, key insights, and takeaways from an activity or the entir...

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12:45pm-1:00pm
BREAK 15 min
Next Steps/Daily Checkout

Unlock Full Agenda & Timing

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For Facilitators

  • Review participant profiles and expectations
  • Prepare all materials and supplies
  • Test technology and room setup

For Participants

  • Complete pre-session survey
  • Review background materials
  • Prepare examples or case studies

Unlock Pre-Work Requirements

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  • Large paper (A1 or flip chart).

  • Sticky notes (multiple colors).

  • Sharpie markers (black, blue, red).

  • Fine-tip markers.

  • Pens and pencils.

  • Dot stickers.

  • Masking tape.

  • Timer or stopwatch.

  • Workshop templates and worksheets.

  • Industry examples and case studies.

  • Laptops/tablets.

  • WiFi.

  • Digital camera.

  • Projector/screen.

  • Power strips.

  • Printed backup materials.

  • Large wall space.

  • Moveable tables.

  • Comfortable seating.

  • Good lighting.

  • Quiet environment.

  • Temperature control.

Unlock Materials Required

Create a free account to access step-by-step instructions, agendas, and resources for all activities.

  • Facilitator Guide (PDF)
  • Participant Workbook Template
  • Presentation Slides
  • Printable Materials

Unlock Resources & Templates

Create a free account to access step-by-step instructions, agendas, and resources for all activities.

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