The Late Arriver

Someone slips in after you've started, and the whole room turns to catch them up. Stopping to recap quietly punishes the people who showed up on time. Keep the session moving and backfill them at the edges.

Say this — right now

Brief nod, continue. Catch them up at next break or have a buddy fill them in.

Word for word is fine. The room won't know.

Work the move

01Don't stop to recap - it punishes punctual attendees
02Have printed agenda/materials ready for latecomers
03Assign a "buddy" to quietly catch them up
04Address chronic lateness privately after session

Next time —

Set clear start time expectations, start on time regardless

Still in your hand

The Dominator

One person monopolizing discussion

The Silent One

Participant hasn't spoken

The Naysayer

Constant negative pushback

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How the cards work

Recognize the moment

Each card is triggered by a specific challenge you're watching unfold in the room — a silence, a dominator, a stalled decision.

Pull the move

Each card gives you an exact phrase to say, plus detailed tips and a prevention strategy for next time.

Take action

Use the quick response on the spot, or choose an alternative that fits your room. Back on track in seconds.