Atlassian
Atlassian-5 Whys
The "5 Whys" is a root cause analysis. Keep asking "Why?" until you find the real problem. Toyota developed it to go beyond surface-level symptoms.
Duration
45 mins
Group Size
3-8
Category
Atlassian
Difficulty
Easy
Find the root cause, not just the symptoms. Understand cause-and-effect better. Create lasting solutions. Align the team on the problem.
Identified root causes. Deep problem understanding. Underlying issues addressed.
Don't blame individuals. Focus on the system. Keep asking "Why?" even if it feels repetitive. Involve people who know the problem well. Sometimes, you might not need all five 'whys' to get to the root cause. Be flexible.
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