Service Design Tools
SDT-Ecosystem Map
Map your ecosystem to see entities, flows, and relationships. Capture the forces and patterns driving system behavior. It's a revealing exercise.
Duration
3 hours
Group Size
6-12
Category
Service Design Tools
Difficulty
Easy
Participants will: Describe entities, flows, and relationships. Build a map of key forces and patterns. Understand factors influencing the system. Identify intervention points.
A completed ecosystem map with visualized relationships and understood context.
Include formal and informal relationships. Consider different time scales. Look beyond obvious connections. Include external influences. Validate with system participants. Don't oversimplify complexity. Focus on patterns and forces. Use for strategic reflection.
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