Service Design Tools

Stakeholders Map

Create a visual map of everyone with a stake in your project. See relationships, power dynamics, and communication needs across your ecosystem. This helps you engage the right people in the right way.

Duration
2 hours
Group Size
5-8
Category
Service Design Tools
Difficulty
Easy
Participants will: Identify all relevant stakeholders. Understand stakeholder relationships and influences. Prioritize engagement efforts. Plan communication strategies. Identify advocates and blockers. Map power dynamics. Ensure inclusive design. Detect gaps and opportunities.
A stakeholder map visualizing the landscape. A foundation for effective engagement.
Cast a wide net initially, then prioritize strategically. Include both supporters and potential detractors. Map both formal and informal power structures. Update the map regularly as the project evolves. Be sensitive to organizational politics. Don't forget indirect stakeholders (e.g., maintenance, support staff). Use the map for ongoing communication planning. Consider stakeholders affected by unintended consequences.

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