Eight modules on one clock .
2:15 of video, 270 minutes end to end with the practice and the
quizzes. The modules are standalone: nothing you make in one is needed by the next, so take them
in order or start with whichever one matches this week's problem.
Course overview
Before anyone walks in
Modules 1 to 4. Everything you control from a desk, days before the day.
0:00
Module 1
What Facilitation Really Is
The role, the mindset, and when it is actually worth it.
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18:24 video
28 slides
35 min with the practice
quiz
8-question quiz
Most people’s reference point for “workshop” is a bad one they sat through. Before anyone can learn the craft, that reference point has to be replaced.
Key concepts
Process versus content. The group owns what. You own how.
The three jobs. Design the path, hold the space, keep it moving.
The ego trap. The tell of a good session is that people credit themselves.
When not to facilitate. Low stakes, a clear owner, or a call you have already made.
In-module exercise
Watch one meeting you do not run. Catch the moment someone with authority grabs the content.
Quiz
8 questions on the three jobs, neutrality, and the facilitate-or-decide judgement.
Watch module 1
Take quiz
0:35
Module 2
Setting the Objective
The single highest-return thing you do before anyone walks in.
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17:32 video
24 slides
35 min with the practice
quiz
8-question quiz
Almost every workshop failure traces back to a fuzzy objective, and it fails silently.
Key concepts
The objective sentence. “By the end, we will have ______.” One sentence, one objective.
Artifact, not feeling. “Aligned on Q3” cannot be checked. A ranked Q3 backlog can.
Topic versus outcome. Topics have no finish line, so those sessions run to the clock.
The pre-mortem question. It is over and it went badly. What happened?
In-module exercise
Rewrite five real calendar-invite lines into objective sentences, then apply the artifact test to each.
Quiz
8 questions, most of them outcome-or-topic judgements on real examples.
Watch module 2
Take quiz
1:10
Module 3
The Anatomy of a Workshop
The five blocks every session is made of, and the exercises that fill them.
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18:50 video
21 slides
35 min with the practice
quiz
8-question quiz
A workshop is not a list of activities. It is a structure with a shape, and the shape does the work.
Key concepts
The five blocks. Frame, Diverge, Converge, Commit, Close. Commit is the missing one.
Transitions are the joints. Crossing between blocks without saying so is the commonest fault.
Kaner’s Diamond. The struggle in the middle is the session working, not failing.
1-2-4-All. The one mechanic to learn if you learn nothing else.
In-module exercise
Diagnose three supplied agendas, then build a ninety-minute skeleton from a supplied outcome with every transition written out.
Quiz
8 questions on the blocks, the Groan Zone, and the divergence rule.
Watch module 3
Take quiz
1:45
Module 4
Designing the Agenda
Turning the blocks into a timed arc a real room can walk.
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15:12 video
24 slides
33 min with the practice
quiz
10-question quiz
Module 3 gives you a skeleton. A skeleton is not an agenda.
Key concepts
Backward design. Start from the artifact, work backward to the door.
Every activity earns its slot. If you cannot say what the group leaves with, cut it.
The 3x rule and buffer. Activities take three times longer with a group. Ten percent spare.
The Rule of Thirds. New facilitators underbudget the last third every single time.
In-module exercise
Find the collision: a two-hour agenda with three planted faults.
Quiz
10 questions, half of them applied faults on short agenda extracts.
Watch module 4
Take quiz
2:18 · the door
The hinge is Module 4. It is where the subject stops being
paper and starts being people.
The room itself
Modules 5 to 8. Everything that happens once people are in front of you.
2:18
Module 5
Opening Strong and Giving Instructions
The first ten minutes, and the unglamorous skill of being understood.
play_circle
17:12 video
28 slides
35 min with the practice
quiz
8-question quiz
Two things decide whether an activity works, and neither is the activity.
Key concepts
IDOARRT. A complete opening in seven lines, left visible all day.
The re-explain tax. An unclear instruction costs the activity its time twice.
The 20-second framing. What, how long, alone or together, what you produce.
Demonstrate, do not describe. For anything with more than two steps, show one.
In-module exercise
Rewrite three supplied bad instructions into a 20-second framing each.
Quiz
8 questions, including rewriting three genuinely bad instructions.
Watch module 5
Take quiz
2:53
Module 6
Creating Participation
Getting a real contribution out of everyone, not just the confident.
play_circle
18:11 video
31 slides
35 min with the practice
quiz
8-question quiz
The default state of a group is that three people talk and everyone else waits. That is a design problem.
Key concepts
Individual before group. Silent written work protects the unusual ideas.
What beats why. “Why did you do that” puts people on trial. “What led to that” does not.
Seven seconds of silence. Your discomfort is everyone else’s thinking time.
The leader speaks last. Speaking first sets a ceiling on the whole room.
In-module exercise
Choose the structure for four described room situations, and say what each one protects against.
Quiz
10 questions, including choosing a structure for four described situations.
Watch module 6
Take quiz
3:28
Module 7
Managing Time and Energy
Pacing a session, and what to do when the room goes flat.
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14:27 video
24 slides
30 min with the practice
quiz
8-question quiz
Every facilitator learns time management by running out of time. Nobody teaches the energy half.
Key concepts
Timeboxing out loud. A timebox is permission to work fast and badly.
The two-minute warning. People finish a thought instead of having one amputated.
The energy arc. Hardest thinking early. Never the key decision at 4:45.
Cut whole activities. Half-doing four things frustrates everyone. Doing three properly does not.
In-module exercise
Mark the low-energy points on a supplied all-day agenda, then change the agenda rather than your delivery.
Quiz
8 questions, mostly “you are twenty minutes behind, what do you cut”.
Watch module 7
Take quiz
3:58
Module 8
Reading the Room and Closing Well
Sensing what is happening while it happens, then landing the end.
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15:20 video
30 slides
32 min with the practice
quiz
8-question quiz
Everything before this is preparation. This is the live skill, and the one that lands the day.
Key concepts
The four reads. Seating, devices, eyes, and the sound of the room.
Trust the read over the plan. The plan was written by someone who had not met this room.
The Commit block, delivered. Who does what by when, with a name and a date attached.
Your own practice. One sentence after every session on the block you underbudgeted.
In-module exercise
Call the read on four described room moments, and say what you would change and what you would say.
Quiz
10 questions, half scenario-based on live reads and difficult moments.
Watch module 8
Take quiz
Start at 0:00.
Module 1 runs eighteen minutes and asks you to watch one meeting you do not run.
Module 1 quiz