Academy
Module 1 · quiz

What Facilitation Really Is

8 questions. Low stakes, unlimited retries, marked as soon as you submit. Every wrong answer comes back with a written explanation rather than a score. 6 of 8 to pass.

Covers: Process versus content, the three jobs, neutrality, and the facilitate-or-decide judgement.

Question 1 of 8

You are facilitating a session on which of three suppliers to choose. Two participants disagree about pricing, and you happen to know that one of them has the numbers wrong. What does “own the process, not the content” mean you should do?

Question 2 of 8

Roger Schwarz’s term “substantively neutral” means the facilitator:

Question 3 of 8

Your team lead asks you to run a ninety-minute session teaching six new joiners how to use the deployment pipeline. There is a correct way to do it, and you know it. Which role are you actually in?

Question 4 of 8

At 11am a facilitator notices that four of the nine people in the room have not spoken yet. She changes the next activity from an open discussion to two minutes of silent writing followed by pairs. Which of the three jobs is that?

Question 5 of 8

Which of these is not an example of grabbing the content?

Question 6 of 8

Which of these should the facilitator decide firmly, without asking the group’s permission?

Question 7 of 8

Two departments have been quietly disagreeing about who owns onboarding for eight months, and it has started to affect customers. Should you facilitate?

Question 8 of 8

Your director has already decided to restructure the team, and asks you to run a session to “bring people along.” What is the right move?

0 of 8 answered

Back to the modules Module 2 quiz

A letter for facilitators who give a damn.

Workshop tips picked for the rooms you actually run. Three times a week. No "10 tricks for hybrid" listicles, no synergy slides, no hot takes dressed as frameworks.

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