Decide

Pick the target user

Choose the one person you're building for first, and the moment that matters to them. The room shows where it agrees and where it doesn't, then a named decider makes the call.

90 minutes, remote. Serves 8 to 12.

How to run it

  1. Check-in

    10 min

    Say what the room will leave with and show the three steps on the board. Then ask: "In one sentence: what do you need from the next ninety minutes? Type it in the chat, but don't press Enter until I say go." Say "Go" and read the chat out loud in one pass. It's faster than a round, and nobody answers in the shadow of the person before them.

  2. Powers of Ten

    20 min

    Levels: five levels, from one person through their team, their organisation and their field to everyone

    Before you start, say who the decider is: the one person who makes the call at the end. Put the problem at the top of the Ladder frame, with one row for each level, and zoom out through five levels, from one person through their team, their organisation and their field to everyone. At each level, give the room two minutes, no chat, to type who has this problem there, one person or role per sticky: "a manager in their first month", not "managers". Then everyone reads the ladder and stars the two people they'd most want to build for first.

    Board: Frame 1, "Ladder": the problem at the top and one row for each level.

    The full Powers of Ten exercise

  3. Spectrum Mapping

    20 min

    Statements: four

    Take the two or three most-starred people from the ladder. Draw a line across the Spectrum frame, "strongly agree" at one end and "strongly disagree" at the other, and give everyone a sticky with their name on it. Read four statements about them, one at a time, such as "A new manager hits this problem every week" or "We could reach a new manager within a month." For each one, everyone drags their name to their spot at once. Look at the spread, say what you see, and ask one person from each end what put them there. Nobody argues: the splits are what the decider needs to hear.

    In the 90 also: After the last statement, type the two widest splits at the top of the Spectrum frame. They're what the decider weighs next.

    Board: Frame 2, "Spectrum": a line from strongly agree to strongly disagree, and a named sticky for each person.

    The full Spectrum Mapping exercise

  4. Target Selection

    25 min

    Questions the decider asks first: two questions

    Everyone types their pick into the Picks frame: the person, the moment in their week that matters most, and one line on why. No chat while they write. The decider reads them all, then asks the room two questions before choosing, such as "Who here has watched this person hit the problem?" The decider circles one person on the ladder, names the moment, and says why in a sentence or two. Then ask the room: "Can anyone not work with this?" Hear them out. The call stays with the decider.

    Board: Frame 3, "Picks": one sticky per person, saying who, the moment, and why.

    The full Target Selection exercise

  5. Commit: who does what by when

    15 min

    Each result the room produced needs an owner. Owners type "I will [what] by [when]" into the Commitments frame, under the result they own. Read every commitment back out loud. If a result has no owner, say so: "Nobody owns this yet." Type that into the frame too, so it leaves the room as an open item rather than a quiet gap.

    In the 90 also: Ask each owner one question: "What could stop this?" One sentence back. If the answer is another person, that person is in the commitment too.

    Board: Frame "Commitments": one column per result, with space for "I will [what] by [when]".

Target Selection comes from the Google Ventures design sprint.