A Live Prototype puts your solution into the real world for weeks or months. This is your chance to stress test the complete system and see how all th...

Indicators help us track our impact over time by defining the data we collect. This exercise, derived from the LUMA collection, focuses on creating th...

Incorporating user feedback is key to human-centered design. This exercise helps you refine ideas based on prototype testing. It's part of the LUMA co...

Need fresh eyes on your research? This exercise helps you shift focus to a new context. It's part of the LUMA collection and a solid way to shake thin...

Uncover team alignment and expose hidden disagreements before they cause problems. Team vision and alignment mapping highlights shared understanding a...

This chart helps you understand how new concepts might require your organization to grow. It's a simple way to visualize the challenges ahead.

Interviews are powerful because people enjoy sharing their stories. Talking directly with stakeholders provides insights into their experiences, feeli...

Crazy 8s is a rapid ideation exercise using time constraints and sketching. Generate eight distinct solution ideas in eight minutes. This forces quick...

Engage participants meaningfully. Center their hopes and needs for your project. Part of the LUMA collection.

This exercise, adapted from LUMA, helps teams turn journey maps into action. Analyze maps to find patterns, pain points, and opportunities. Then, tran...

Map your customer's end-to-end experience with your product or service. This exercise helps teams grasp customer needs, pain points, and opportunities...

It's common for teams to either over-empathize without shipping or ship without understanding user needs. This exercise bridges that gap. It helps tea...

Wireframing translates strategy into interface blueprints. In this 180-minute exercise, teams focus on structure and user flow, avoiding visual design...

It's common to see strategies fail in the "middle distance." The vision is clear, and the tasks are clear, but the path between them isn't. Vision-to-...

This exercise, adapted from the LUMA collection, helps teams align on goals. It ensures everyone works toward the same outcome. It's useful for clarif...

This exercise, adapted from the LUMA collection, helps you transform initial ideas into a well-developed concept ready for refinement. It's about movi...

Want to truly understand someone? Live their experience. This exercise simulates user journeys through role-play. Navigate in a wheelchair. Use softwa...

Photos are a powerful way to understand someone's life, especially when they're the photographer. This exercise, part of the LUMA collection, helps re...