Luma
LUMA - Walk-A-Mile Immersion
Want to truly understand someone? Live their experience. This exercise simulates user journeys through role-play. Navigate in a wheelchair. Use software with impaired vision. Follow daily routines. Simulation builds empathy in ways other methods can't.
Duration
10 hours
Group Size
4-6
Category
Luma
Difficulty
Easy
Participants will:
- Build empathy.
- Experience user constraints.
- Understand daily struggles.
- Feel user emotions.
- Challenge assumptions.
- Inspire solutions.
Participants gain:
- Immersive understanding of user experience.
- First-hand perspective on user challenges.
- Empathy built through experience.
Make the simulation as realistic as possible. Prioritize participant safety above all else. Debrief participants immediately and thoroughly. Connect insights directly to design decisions.
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