Testing
I Like, I Wish, What If
This exercise uses three feedback categories to provide balanced and actionable critique. "I Like," "I Wish," and "What If" prompts generate constructive feedback.
Duration
30 mins
Group Size
4-20
Category
Testing
Difficulty
Easy
Participants will provide balanced and constructive feedback. They will also generate actionable suggestions for improvement and explore new possibilities.
Participants will capture feedback using "I Like," "I Wish," and "What If" prompts. They will also identify key areas for improvement and new ideas to explore.
Share positives ("I LIKE") first to set a constructive tone. Ensure "I WISH" statements are actionable. "What If" should open new possibilities. Some might disguise complaints as "wishes" - redirect them. This works for design critiques, prototype reviews, idea refinement, and retrospectives. It's good for teams new to critique. A remote version works well with digital sticky notes. One failure I've seen is not pushing participants to be specific enough with their feedback, so be ready to prompt for concrete examples.
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