Generate

Unstick a problem

For a problem the team has gone round in circles on. Make it worse on purpose, admit which of the bad ideas already happen here, then each person picks one thing they can stop or change this week without asking anyone.

90 minutes, remote. Serves 8 to 12.

How to run it

  1. Check-in

    10 min

    Say what the room will leave with and show the three steps on the board. Then ask: "In one sentence: what do you need from the next ninety minutes? Type it in the chat, but don't press Enter until I say go." Say "Go" and read the chat out loud in one pass. It's faster than a round, and nobody answers in the shadow of the person before them.

  2. Reverse Brainstorming

    25 min

    Notes each: six

    Put the problem at the top of the "Make it worse" frame as a question and read it out. Then add the flipped question beside it: "For the next few minutes we're making this as bad as we possibly can. How would we guarantee it fails?" Everyone types six ways to make it worse, one per sticky, with no chat. Absurd is welcome. If the first notes are polite, add an outrageous one of your own to show how far to go. Then everyone drags duplicates on top of each other so the frame reads cleanly.

    Board: Frame 1, "Make it worse": the original question and the flipped one at the top, and space for notes.

    The full Reverse Brainstorming exercise

  3. TRIZ

    20 min

    "We do this" marks each: up to five

    Change the tone; this part is serious. "Which of these are we actually doing, even a little?" Everyone puts a red stamp or a red sticker on up to five notes they've seen happen here. Mark the behaviour, never a person. Move every note with three or more marks into the "We do this" frame. Expect the call to go quiet. That's the step working.

    In the 90 also: Take the three most-marked notes. For each, ask for three volunteers: "Where did you last see this?" One sentence each, no names.

    Board: Frame 2, "We do this": empty until the marking is done.

    The full TRIZ exercise

  4. 15% Solutions

    20 min

    Actions each: three actions, one per card

    Point at the "We do this" frame. "Pick one of these. What can you do about it this week, yourself, without asking anyone or spending anything? Start with 'I will'." Everyone types three actions into the "Our 15%" frame, under the practice they tackle. "Someone should" doesn't count; neither does anything that needs approval. Then open breakout rooms of two for six minutes; this is the recipe's one breakout round. Back in the main room, three volunteers read theirs out.

    In the 90 also: In the breakout, partners ask each other: "Could you start that tomorrow? Does it need anyone's permission?" Each person keeps their strongest action and deletes the rest.

    Board: Frame 3, "Our 15%": one column per practice from "We do this".

    The full 15% Solutions exercise

  5. Commit: who does what by when

    15 min

    Each result the room produced needs an owner. Owners type "I will [what] by [when]" into the Commitments frame, under the result they own. Read every commitment back out loud. If a result has no owner, say so: "Nobody owns this yet." Type that into the frame too, so it leaves the room as an open item rather than a quiet gap.

    In the 90 also: Ask each owner one question: "What could stop this?" One sentence back. If the answer is another person, that person is in the commitment too.

    Board: Frame "Commitments": one column per result, with space for "I will [what] by [when]".

TRIZ and 15% Solutions are Liberating Structures, by Henri Lipmanowicz and Keith McCandless.