Exercises

Map user journeys at low fidelity before debating visual design. User flow wireframing exposes steps to achieve goals, revealing gaps and friction. Mo...

Getting feedback on your ideas and prototypes is key during ideation. It ensures you keep the target users at the center of your project. This exercis...

Stakeholder interviews reveal the hidden landscape of organizational dynamics. Understand priorities and constraints before they derail your project. ...

Want to truly understand someone? Live their experience. This exercise simulates user journeys through role-play. Navigate in a wheelchair. Use softwa...

Teams often struggle to collaborate effectively, especially under pressure. This team collaboration simulation provides a structured challenge requiri...

Concept mapping helps teams visually organize ideas around a central theme. It's a hierarchical structure that reveals connections and relationships b...

It's common for teams to either over-empathize without shipping or ship without understanding user needs. This exercise bridges that gap. It helps tea...

A Content Audit is a thorough inventory and analysis of all content users encounter on a website or within a product. This exercise catalogs pages, do...

Critique sessions improve designs through structured feedback. Constructive critique focuses on what works, what doesn't, and how to improve. When don...

Crazy 8s is a rapid ideation exercise using time constraints and sketching. Generate eight distinct solution ideas in eight minutes. This forces quick...

Map your ecosystem to see entities, flows, and relationships. Capture the forces and patterns driving system behavior. It's a revealing exercise.

A roadmap communicates direction, not promises. This exercise helps teams build realistic roadmaps that align stakeholders, technical constraints, and...

Create a transparent project roadmap. Show planned work, priorities, and decisions clearly. Share it openly with your community or stakeholders. This ...

This exercise, inspired by LUMA, helps teams prioritize improvements by assessing impact and effort. Evaluate user impact (severity on task completion...

This simple research method helps you uncover the motivations and assumptions behind a person's behavior. It's part of the LUMA collection.

This exercise, from 18F, gets everyone designing together, regardless of role or drawing skills. It turns abstract ideas into visuals teams can discus...

Want to quickly uncover usability issues? Ask users to think out loud as they use your product. They'll narrate their thoughts, revealing confusion, d...

The 4 L's retrospective helps teams reflect on projects or sprints. It structures feedback around what the team Liked, Learned, Lacked, and Longed for...