Exercises

This exercise, adapted from the LUMA system, helps teams analyze data and identify insights with stakeholders.

Brainstorms, from the LUMA collection, help tap into collective knowledge and creativity. The aim is a high volume of ideas, prioritizing openness and...

The System Usability Scale (SUS) offers a quick way to measure usability using a 10-question survey. It provides a reliable usability score, allowing ...

Money talks. Give participants a budget and have them 'buy' the features they want most. Limited resources reveal true priorities. Observe their first...

Stakeholder and user interviews are semi-structured conversations. Talk to people with direct knowledge of your project. Unlike surveys, interviews al...

This simple research method helps you uncover the motivations and assumptions behind a person's behavior. It's part of the LUMA collection.

Journey mapping visualizes a user's end-to-end experience with a product or service. It captures actions, thoughts, emotions, and pain points across a...

Hopes and Fears surfaces team expectations and concerns. Use it at project kickoff or during major transitions. Participants write down their hopes (d...

Framing the design challenge is critical for success. This exercise helps teams articulate the problem, define a suitable scope, and drive toward impa...

Value discovery helps teams understand what creates value for customers. It moves beyond feature lists. This exercise forces teams to think beyond "wh...

Prototyping makes ideas tangible. Test these representations with users before development. This 240-minute exercise covers prototype fidelity, from p...

Concept mapping helps teams visually organize ideas around a central theme. It's a hierarchical structure that reveals connections and relationships b...

Coding qualitative data helps teams find patterns in research. This 90-minute exercise moves teams from raw data to structured insights. Participants ...

Collecting feedback from your users is essential. It's a continuous process that keeps your design user-centered as you move forward. Regular feedback...

A Content Audit is a thorough inventory and analysis of all content users encounter on a website or within a product. This exercise catalogs pages, do...

A Design Pattern Library is a collection of reusable UI components. It's the foundation of a design system. This exercise helps teams identify pattern...

This exercise, adapted from the LUMA system, helps you build a clear narrative. It shows how your solution leads to positive change over time. It's us...

Quickly build and test prototypes to learn fast. This exercise helps you share ideas immediately and iterate based on feedback. Part of the LUMA colle...