Exercises

A Pilot is a crucial, longer-term test of your solution before market launch. Unlike a Live Prototype, it's a sustained engagement that tests your ent...

A Design Pattern Library is a collection of reusable UI components. It's the foundation of a design system. This exercise helps teams identify pattern...

People often make design decisions based on assumptions. That's a problem. Personas help you design for real people instead of imaginary ones. Turn re...

Power Mapping helps teams reflect on power dynamics and how it should be shared among stakeholders. It's crucial for equity-centered design, helping t...

Test your riskiest assumptions in days, not months. Rapid hypothesis testing builds minimal experiments. Validate or invalidate beliefs before committ...

Uncover team alignment and expose hidden disagreements before they cause problems. Team vision and alignment mapping highlights shared understanding a...

You've diagnosed experience problems. Now, envision the ideal experience. Future State Journey Mapping details the improved customer journey. It shows...

Design for real devices and contexts. Don't rely on abstract breakpoints. Map actual use cases across screen sizes. Then, design appropriate experienc...

The Radar Method helps you visualize and manage priorities over time. It's about what deserves your attention *now* versus what's on the horizon. Draw...

Framing problems dictates the solutions. Statement starters help view challenges from new angles. Prompts like 'How might we...' reframe problems into...

Teams often struggle to collaborate effectively, especially under pressure. This team collaboration simulation provides a structured challenge requiri...

You've developed a solid solution. What will it take to implement it? Your current team might not be enough. This exercise helps you assess what you h...

This exercise simulates service interactions, allowing you to test concepts with real users in realistic conditions before launch. It's a hands-on way...

Coding qualitative data helps teams find patterns in research. This 90-minute exercise moves teams from raw data to structured insights. Participants ...

Content Highlighter Testing is a fast usability method. Users highlight text, marking clear parts in one color and confusing parts in another. This ex...

Teams often struggle with unclear roles. This exercise helps clarify who does what. It reduces confusion and improves efficiency by creating clear acc...

Map user emotions during service interactions. Visualize feelings, moods, and emotional responses at each touchpoint to understand the complete user e...

A/B testing turns opinions into evidence. But poorly designed tests waste time. This exercise teaches you to design A/B tests that provide real answer...