Exercises

Thumbnail sketching uses quick drawings to explore ideas fast. It's about getting concepts on paper, not making art. This visual process helps generat...

Experience diagramming maps a person's journey through a task. It reveals smooth spots and pain points. This shows what happens and how it feels. Use ...

Want to truly understand someone? Live their experience. This exercise simulates user journeys through role-play. Navigate in a wheelchair. Use softwa...

Misunderstandings about roles cause conflict. This exercise clarifies responsibilities, expectations, and decision authority. Ambiguous roles create d...

Concept posters visually communicate your idea. Combine images, words, and diagrams to tell your concept's story. This makes abstract ideas concrete a...

Force tough choices by visualizing trade-offs. A 2x2 matrix plots items across two dimensions, highlighting what's important and what to ignore. It wo...

This exercise, adapted from the LUMA collection, helps you transform initial ideas into a well-developed concept ready for refinement. It's about movi...

Create a strategic timeline for your service's evolution. Align development with business goals and user needs. A service roadmap helps visualize and ...

Complex decisions have many factors and paths. Decision Tree Mapping visualizes these structures. It shows all options, decision points, and outcomes....

Create a user scenario or story as a group by drawing it in sequential panels, like a comic book. Aim for eight panels and give participants ten minut...

You've conceived an idea; now, write its rule book. A Quick Reference Guide keeps your design consistent from start to finish. Clarity is key. This gu...

The System Usability Scale (SUS) offers a quick way to measure usability using a 10-question survey. It provides a reliable usability score, allowing ...

Comparative Analysis systematically reviews existing products, services, or experiences that address similar user needs. This exercise analyzes user e...

Stakeholder Influence Mapping visually represents people affecting your project's success. It positions them by power and interest. This 45-minute exe...

The 4 L's retrospective helps teams reflect on projects or sprints. It structures feedback around what the team Liked, Learned, Lacked, and Longed for...

The design-to-development handoff is critical. It's where designs either flourish or fail. This exercise maps your current workflow. Identify friction...

This exercise simulates service interactions, allowing you to test concepts with real users in realistic conditions before launch. It's a hands-on way...

The Timeline exercise helps you visualize and plan your project's implementation. It's a strategic planning method from the LUMA collection that allow...