The Canvas Directory

Customer canvases.

Canvases that get the room out of its own head and into the customer's: profiles, forces, empathy.

Value Proposition Canvas2012 · Customer

Value Proposition Canvas

A square and a circle: what you offer on one side, what the customer actually wants on the other. Fit is the game.

by Alexander Osterwalder & Yves Pigneur & Alan Smith (Strategyzer), 2012

Copyright Strategyzer AGCustomer
Empathy Map Canvas2010 · Customer

Empathy Map Canvas

One person, one page: what they see, say, do, hear, think, and feel. The fastest route out of your own head.

by Dave Gray (XPLANE), 2010

Copyright 2017 Dave GrayCustomer
Customer Forces Canvas2017 · Customer

Customer Forces Canvas

One interview, one page: the push, pull, friction, and inertia behind a customer's switch.

by Ash Maurya (LEANSTACK), 2017

No stated licenseCustomer
Job Map2008 · Customer

Job Map

The eight universal steps of any job a customer is trying to get done, mapped so you can find where it goes wrong.

by Anthony W. Ulwick & Lance A. Bettencourt (Strategyn), 2008

All rights reservedCustomer
The Core Model Canvas2019 · Customer

The Core Model Canvas

Plans a single page around the user task and the business goal that meet on it, then works outward to the paths in and forward.

by Are Halland, 2019

No stated licenseCustomer
Customer Journey Canvas (DABB variant)Customer

Customer Journey Canvas (DABB variant)

A named persona's journey plotted against touchpoints, a mood line, and stage-by-stage needs.

by Patrick van der Pijl & Business Models Inc. (Design a Better Business)

No stated licenseCustomer
Customer Transformation CanvasCustomer

Customer Transformation Canvas

A before/after canvas — current state, transformation, future state — for a value proposition grounded in real change.

by Ben Crothers (Bright Pilots)

No stated licenseCustomer
Persona Canvas (DABB variant)Customer

Persona Canvas (DABB variant)

A persona built as a trends-to-emotion cascade, not a flat goals-and-frustrations list.

by Patrick van der Pijl & Business Models Inc. (Design a Better Business)

No stated licenseCustomer
Touchpoint Map2019 · Customer

Touchpoint Map

A single-touchpoint worksheet: user, task, channel, then the steps, data, and processes behind it.

by Austin Govella (PXD.GD), 2019

All rights reservedCustomer
User Attribute Grid2019 · Customer

User Attribute Grid

A spreadsheet-style grid scoring every studied user against shared attributes, before anyone writes a persona.

by Austin Govella (PXD.GD), 2019

All rights reservedCustomer