18F
Government Design Methods
18F is a digital services agency within the U.S. General Services Administration. Their methods guide help government agencies build effective, user-centered digital services using modern design practices.
26 exercises
18F Exercises
18F - Archetypes
18F - Coding Qualitative Data
18F - Cognitive Walkthrough
18F - Comparative Analysis
18F - Content Audit
18F - Content Highlighter Testing
18F - Design Hypothesis
18F - Design Pattern Library
18F - Design Studio
18F - Dot Voting
18F - Heuristic Evaluation
18F - Hopes And Fears
18F - Interface Audit
18F - KJ Method
18F - Lean Coffee
18F - Mental Modeling
18F - Multivariate Testing
18F - Prototyping
18F - Stakeholder And User Interviews
18F - Stakeholder Influence Mapping
18F - Usability Testing
18F - Visual Preference Testing
18F - Wireframing
18F-Design Principles
18F-Five Whys
18F-Journey Mapping
18F Design Principles
1
User-Centered
Start with user needs and design services around them.
2
Agile
Work in small increments, test frequently, and iterate quickly.
3
Open
Default to transparency and share your work openly.
4
Accessible
Design services that everyone can use, regardless of ability.
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Recent Comments (3)
This workshop was incredibly effective for our remote team! We adapted it slightly for a virtual setting and it worked wonderfully. The key was breaking into smaller breakout rooms.
Great resource! One tip: prepare all materials the day before to avoid any last-minute rushes.
Used this for our quarterly planning session. The structured approach really helped us stay on track!